Shipping

Tennis Warehouse processes and ships orders on business days (Monday - Friday). Once your order has been processed for shipment, you will receive an email with tracking information. Orders may be shipped in multiple packages, and there will be a separate charge for each shipment (if applicable). Separate tracking information will be provided once each package has shipped.

Once your order has been processed for shipment, you will receive an email with tracking information. Orders may be shipped in multiple packages, and there will be a separate charge for each shipment (if applicable). Separate tracking information will be provided once each package has shipped.

Please allow up to 24 hours for tracking numbers to become active in the shipping carrier's system.

Free 2-Day Shipping

Tennis Warehouse offers free shipping on orders over $50. Packages must be delivered to physical addresses within the 48 contiguous United States. Depending on location, orders will typically arrive within 1-5 business days.

Free shipping offers only apply to packages under 12 lbs. This offer is NOT valid on cases of tennis balls, orders containing demo racquets, or drop-shipped items like ball machines or stringing machines.

The shipping method will be determined by the destination. Possible shipping carriers include UPS and GLS. Both UPS and GLS offer comprehensive tracking and insured delivery.

$9.95 Overnight Shipping

Tennis Warehouse offers $9.95 Overnight Shipping on orders over $75. Orders must be delivered to physical addresses within the 48 contiguous United States. Package must be 1-4 lbs. to qualify.

Special $9.95 pricing only applies to packages 1-4 lbs. This offer is NOT valid on cases of tennis balls, orders containing demo racquets, or drop-shipped items like ball machines or stringing machines.

The shipping carrier for your order will be determined by the delivery destination. Possible shipping carriers include UPS and FedEx. Both UPS and FedEx offer comprehensive tracking and insured delivery.

Additional Overnight Delivery Options

Additional shipping options are available during checkout. Pricing for these options will be based on the size and weight of the package along with the delivery destination. Specific details on delivery times will be shown when the shipping option is displayed.

For information regarding Saturday delivery options please contact our Customer Service team.

USPS Priority Mail

Priority Mail shipping via USPS is available to all U.S. addresses, including Puerto Rico and Guam, and is the only shipping method available for orders shipping to a military APO/FPO address or shipping to a P.O. Box. Shipping charges vary according to the weight of the package and delivery destination.

Because of USPS size and weight restrictions, orders may be shipped in multiple packages which may result in additional shipping charges. If there are additional shipping charges, we will contact you before processing your order.

Orders containing only gift cards will be shipped via USPS Priority Mail with no shipping charges.

United States Postal Service offers comprehensive tracking on their website. Separate tracking information will be provided once each package has shipped.

International Shipping

To view international shipping rates, place items in the shopping cart. In the "Calculate Shipping" box, select your country then click on the arrow to view the available rates. These shipping rates do not include custom fees or import charges that may be incurred when the package enters your country for delivery. For more information, see our international page.

Returns

90-Day Returns

Tennis Warehouse wants you to take comfort in knowing that all items can be returned for a full refund within 90 days of the invoice date.

Tennis racquets purchased as new, and returned used within the 90-day return window will only be eligible for partial store credit for the original racquet value. Racquets that have the plastic wrap removed from the handle and/or any tennis ball fuzz on the strings are no longer considered new and are ineligible for a full refund. Sales are final on the purchase of used racquets, including used demos. We do not accept any used Padel racquets returns.

Products returned in used or worn condition can be exchanged for another item or are eligible to receive store credit for the full value of the purchase, excluding tennis racquets, shoes, balls, court equipment, and stringing machines. Please note that while we want you to be happy with your purchases, an excessive number of used returns within a twelve-month period may limit your eligibility for exchanges or store credit.

Products returned beyond 90 days from the original invoice date may be eligible to receive store credit at the sole discretion of Tennis Warehouse.

An email notification will be sent when the return is processed. Please note our free return shipping is via UPS Ground and may take up to 7-10 days to return to our warehouse. Returns are typically processed within 3-5 business days of the package arriving back at our warehouse.

Original shipping charges are non-refundable. For questions regarding your return please email info@tennis-warehouse.com.

Drop Ship Returns

Drop shipped items must be returned to the manufacturer within 30 days of the original invoice date in an unused condition and their original packaging. In order to return a drop shipped item, a Return Authorization form must be requested from Tennis Warehouse. To begin this process, please email machines@tennis-warehouse.com.

You are responsible for any restocking and return shipping costs associated with your drop shipped return. Return shipping labels are not provided for drop shipped items.

Free Return Shipping

Free return shipping is available for all orders shipped within the 48 contiguous United States these orders will include a complimentary pre-paid UPS Ground return label in the box when the order is delivered. If you use the pre-paid return label provided, please allow 7-10 business days for the return package to arrive back at Tennis Warehouse.

Orders shipped to international, APO/FPO, Alaskan or Hawaiian addresses or U.S. territories are not eligible for the free return shipping offer.

Cases of balls do not qualify for return shipping.

Return Forms

• Domestic Returns
• International Returns
• Gift Returns

In your package, you will receive an invoice that has a return form on the back, you can also download the returns form that applies to your order above.

Instructions for Domestic Returns

Once you have your returns form filled out, place the items you would like to return back into the original shipping box, soft pack, or similar shipping container. Place your returns form in the package and securely tape your shipment closed.

Attach the enclosed UPS return label to the outside of the box or soft pack. Write down the tracking number located on the return shipping label to track the progress of your package back to our warehouse. Remove or black out any other labels.

Drop the box off at any authorized UPS Service Station or UPS building. To find the UPS Service Station closest to you click here. You can also return your shipment by handing your package to a UPS driver. Your return will be processed within 5-7 business days once it arrives back at Tennis Warehouse.

If you request an exchange, the product you have requested will be shipped back to you free of charge via UPS Ground unless otherwise specified. Standard shipping rates apply.

Instructions for International Returns

Once you have your returns form filled out, place the items you would like to return back into the original shipping box, soft pack, or similar shipping container. Place your returns form in the package and securely tape your shipment closed.

Ship the return package back to the following address with your preferred shipping carrier. We recommend choosing a carrier that provides tracking information. Please note that you will be responsible for all shipping charges. Write down the tracking number for the return from your preferred shipping carrier to track the progress of your package back to our warehouse.

Any customs fee incurred by Tennis Warehouse will be deducted from your refund. Shipping charges and customs fees that were assessed on the original order are non-refundable.

Instructions for Returning a Gift

Follow the instructions above based on your location, using the Gift Returns Form instead of the Form found on the back of the invoice.