Comments: These shoes wore out very quickly. The stitching came loose from the toe area. There is not enough padding for anyone with knee problems. They become very dirty very quickly and are hard to clean. I normally love New Balance Shoes, but these have really been a disappointment. Dealing with the guarantees is a pain, I would rather they just last at least 4 months.
From: John, Atlanta, GA USA 11/09

Comments: I wear a size 10.5 Medium D and these shoes fit perfectly and are very comfortable. Better than the NB 803 shoes that I also own. I'm not sure why people are complaining about needing to wear a thicker sock. I wear a thin ankle sock and the fit is snug. Love the support the shoe gives on either side of my foot and have had no problems with blisters. There is plenty of room for my toes although I'm not a toe dragger so I can't comment on that aspect. This is a lightweight shoe that is broken in right out of the box and that does well on clay and hardcourts. I intend to buy another pair before NB discontinues them.
From: Stefan, Plymouth, MA, USA, 10/09

Comments: This shoe is very comfortable, but it doesn't last long. First pair lasted me only 4 months and the second pair for only 3 months. I play about 10 hours per week. If you want durability and a bit less comfort, try Adidas Barricade V.
From: Fong, Los Angels, CA USA. 10/09

Comments: I played in these right out of the box and found the cushioning really excellent.I have slightly wide feet but the normal width is more than ample, probably also for an EE fit. I think some of the material need to be beefed up. I loved my old Prince Titanium quick track but you cannot get. These feel almost like them..!
From: Graham, Toronto, Canada eh! 09/09

Comments: I rate them A + I finally found the perfect pair of tennis shoes. I am a perfect size 10-M and they're a perfect fit. I've been wearing them for 3-months playing for several hours, 3-4 times a week. They are the best shoes I've ever played with. No break in needed, they have special sleeve for comfort, and the mesh top make them easy on the feet especially on the toes when running and sudden stops. They wear like any other tennis shoes. I plan on buying a second pair just in case N B makes a mistake and stops making them.
From: Joe, Allentown, PA, USA, 09/09

Comments: Wore this shoe twice...on the 3rd time, I laced up and one of the lace loops (one of the two that anchors on the side near the "N") tears right off! Then I notice the "N" on 2 sides of each shoe are just starting peal off as if the adhesive is already worn out. I've been a New Balance fan for years and their tennis shoes have been no exception but - beware - most New Balance are now Made in China (including these) and that might have something to do with it.
From: anon. 08/09

Comments: My favorite NB tennis shoe so far. I loved the extra support given by the 803 but found it unforgiving on my heels and had to change. This model has better cushioning and stays cooler. Better ventilation than any other shoe I have tried. Grips well on clay. I agree the shoe does seem to be slightly wider than other NB models and a thicker sock solves that problem.
From: Marc, Toronto, Ontario, Canada. 8/09

Comments: While I found this shoe very comfortable and supportive right out of the box, I have a concern with the durability. As an admitted toe dragger, I went through the right toe within 5-6 uses (approx 2+ hrs/use). Fortunately, New Balance replaced the pair under warranty, but the new pair likewise lasted approx 2 mos. Again, I cannot fault the style and/or comfort, but toe draggers beware...
From: Vik, Granite Bay, CA, USA. 08/09

Comments: Following up on the comment left by Jojo, if you normally wear a 4E, you should try a 2E instead.
From: John, Germantown, MD, USA 07/09

Comments: My son, 16, has used New Balance shoes for almost 10 years and never had a problem. The 1004 didn't last event month and caused blisters. Looks like NB losing the quality.
From: Terry. Canada. 7/09

Comments: I agree with the other comments about the shoes being roomy. The first time I used them I stepped right out of a shoe. After using my thick socks and the upper eyelet, they started to shine. Very mobile with lots and lots of comfort. Very easy on the knees and great for big guys. Great ventilation too.
From: John, Atlanta, GA USA 06/09

Comments: I really liked the 1002 blue shoe and would like to see each new model offer that color.
From: Richard, Saint Clair Shores, MI 07/09

Comments: The most comfortable shoe I have worn. The only downfall is the price. Too expensive. Then again comfort is a beautiful thing. I noticed that this shoe is a half bigger in size compared to other shoes. So if you are a 10.5, get the 10.
From: Jojo, Plainfield, IL., USA. 6/09

Comments: Great comfort! Similar to the Asics GR2's, but with way better durability. Player's with wide feet will enjoy these. The support is sufficient, but not glove like. 2 pairs of socks prevents my feet from any sliding around in the shoe. I've enjoyed the inner sock liner helps with lateral support. This was my first experience with NB and I'm very satisfied. Great for the hard courts, awesome cushioning, plus ventilation. NB built a solid shoe with great durability with these 1004's. I'll recommend them!
From: Darrell, Toronto Ont. 05/09

Comments: I received these as a replacement for an older pair of 1003's under the Ndurance durability warranty. I've had 3 pairs of the 1003's and I was eager to try these. I have to say they are quite a bit more stable/structured than the 1003's, but the comfort and softness isn't quite there. The fit is great as always with New Balance, no complaints there. I've had them since mid February and am using them in rotation with another pair of 1003's. I play at least 5 times a week for at least 1.5 hours and these are holding up very well. Solid shoes, but I think I'm going to stick with the 1003's for the comfort and now the price. :)
From: Alex, TN, USA. 04/09

Comments: Love these for wide feet, great cushion. Seem to be cut just right for support vs freedom of movement.
From: Kevin, Arizona, USA. 04/09

Comments: I am a 55+ 3.0 player. Have been wearing New Balance 1001 and 1002 for the past 2 years and never had any problems. The CT1004 I just received are different. The toe box is more narrow causing blisters on both outside toes.
From: Thom, Lady Lake, FL, USA 4/09

Comments: I love the way New Balance shoes fit my feet. They are the only brand of shoe that I am willing to purchase without first trying on. I've owned the CT1004Ws for about a month and once again the fit is like an old glove. I do, however, have a major complaint with New Balance. I HATE the extremely limited color selection for this shoe and most of their other shoe lines as well. I strongly prefer shoes that are predominately blue or ones that have some grey in them. The CT1004s only come in black/red....no thanks....or polar white. I very, very reluctantly went with the white simply because I couldn't find a better fit in another brand. The shoes feel great but I loathe the way they look on my feet. I know everyone has their own opinion but I personally think they look extremely dorky and I hate being seen in them. I owned the CT1000NVs and the CT1002NVs, skipped the CT1003s because of color choice and now feel pressured into buying and wearing a shoe that I can't stand to look at. Bottom line: Great fitting shoe. Horrendous color choices.
From: Matt (4.0 player), Raleigh, NC, USA. 3/09

Comments: I must say they are very comfortable. I have played on clay and hard courts with no problems of comfort, direction change or stability.
From: Mike, Huntersville, NC, USA. 2/09