Lobster Elite 1 Portable Ball Machine Customer feedback

Click the button below or email feedbacktw@tennis-warehouse.com to contribute your experiences with this product. Although not necessary, it's interesting to have a first name, city, state and country (no email addresses will be used). Any information submitted becomes the property of Tennis Warehouse.

Please include any relevant information such as skill level and style of play.

Comments: Part 2 (from my comments below): Resolution of Lobster issues I had -- The old battery was kept on the Elite Premium Charger as recommended in the instructions for the Lobster. It went dead in about a year. Upon removal, I found it swollen and warped. Installed a new battery and it works again, but now I am afraid to leave it on charge with the Premium Charger per instructions. I charge it, watch it and take it off just like with the standard charger. So far it works.
From: James, 11/13

Comments: Used my Lobster that I bought from Tennis Warehouse moderately a couple times per month for about 1 year. The machine now shuts down after about 5 balls. Opened it up after talking to their warranty department and it looks very cheaply made. I also purchased the Premium Charger for an extra $100. No abuse at all, and they tell me the battery has a 6 month warranty. Lobster's warranty department informed me that I probably need a battery, it costs $97 for battery and shipping. I can only hope this solves the problem, but as is, I have a $1,200 useless ball machine. If this doesn't work, I can send the machine back to California for over $60 more. I am not happy with the product and wish I had saved the money and bought something else. These machines are not built to work life long.
From: James, 9/13

Comments: I am an advanced player (5.5) who bought an Elite Model 1 in late 2005. I have hit an average of 3,000 balls per week for 9 to 10 months per year for the last 5 years with very few problems. In fact, the only issue I have is a quirky horizontal switch on the control panel that can be easily fixed, and is more about convenience than performance. This machine is so rock solid and such a reliable performer that I would not even consider another brand machine, and I've demoed a dozen other brands. My Lobster is the perfect portable backboard and drill master. Kudos to Lobster.
From: Beau, Harpers Ferry, WV, USA, 01/11

Comments: You did not mention the dc voltage of the said ball machine.
From: Danny, State of Qatar. 8/08
(Danny, You can ask for standard US voltage or the 240V version and Lobster will set it up. The machine is 13VDC 1000 mA. -- TW)

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