"Guaranteed Accurate Orders" means the products as entered in our computers will be what's shipped to you or we'll promptly correct the problem and refund 20% of the price of any incorrect items up to $20.

Exclusions -

• Tennis Warehouse will do everything possible to make sure your order has been entered correctly. Miscommunications, misunderstandings or data entry errors are not covered under this guarantee. Orders can be confirmed via phone, email or fax. We will take all reasonable steps to correct any other problems.
• The guarantee does not cover delays resulting from back orders or package delivery problems (UPS, Post Office, etc.)
• Guarantee applies to replaced items only. Any items not returned, or returned for a refund rather than replacement, do not qualify for the guarantee.