Tennis Warehouse has always guaranteed you the lowest prices. Now we've written special features into our warehouse software to ensure that the items we ship to you are exactly what you ordered. Increased order accuracy is one more reason to make Tennis Warehouse your choice for buying tennis equipment. We also offer guaranteed lowest price, guaranteed accurate orders, fast shipping (usually same day), and fully authorized warranty coverage. Details
Tennis Warehouse is an authorized dealer for every product we sell. We fully honor every manufacturer's warranty. See our Returns page for more information on warranty items.
Orders received Monday through Friday before 2:00 pm EST (11:00 am PST) ship that same day. Orders received Monday through Friday after 2:00 pm EST (11:00 am) ship the next business day.
Orders may be placed by phone:
We accept Visa, MasterCard, Discover, American Express and PayPal. Within the United States you can also send a check, money order, wire transfer, or pay by C.O.D. ($6.00 charge imposed by UPS for C.O.D. orders).
Shipping Methods and Charges
Thanks again for visiting our Web page. We welcome your feedback. If you have any questions or comments, please write: Tennis Warehouse, 181 Suburban Road, San Luis Obispo, CA, 93401, U.S.A.; call: Toll Free Telephone (U.S.): 1-800-8-TENNIS (1-800-883-6647) / Direct Dial Voice : 805-781-6464 / Direct Dial FAX : 805-781-6476 ) or send us an email at email@example.com.
Guaranteed Accurate Orders
Merriam Webster Dictionary defines guarantee as 'an agreement by which one person or company undertakes to secure another in the possession or enjoyment of something.' As always, our primary goal is to make sure our services secure the confidence and trust of all Tennis Warehouse consumers. Part of that security includes special guarantees that, once again, set Tennis Warehouse apart as the industry leader in customer satisfaction. As a confirmation to our customers, we've put these services or "agreements" in writing. We hope you'll take a minute to read the following guarantees. With a clear understanding of them, we think you'll find Tennis Warehouse the easy choice for all your tennis equipment needs: guaranteed lowest prices, guaranteed accurate orders, fast shipping (usually same day), fully authorized warranty coverage.
GUARANTEED LOWEST PRICES: Simply put, if you find a lower price, on any product we stock, we will match it. We owe our success to you, our customers, and we know that price is a critical concern. Our goal is to eliminate this concern by assuring you that by choosing Tennis Warehouse you're getting the lowest prices anywhere. We routinely scan our competitors to assure that our prices can't be beat. As should be expected, there are some common sense boundaries that apply.
GUARANTEED ACCURATE ORDERS: With new special features written into our warehouse software, Tennis Warehouse continues its valued tradition and reputation for utilizing the best in technology. This service guarantees that the item(s) shipped to you is exactly what was ordered. If the product(s), as entered into our computers, is not what's shipped to you, we'll promptly correct the problem and refund 20% of the price of any incorrect items up to $20.
However defined, we hope this guarantee will add to the enjoyment and ease of your Tennis Warehouse mail order experience!
Quality: We are a certified dealer for the products we sell and many manufacturers have guarantees of their own. For more information, you're welcome to visit our section concerning returns and warranty coverage.
Shipping: As always, we guarantee one low shipping price for UPS Ground shipments in the continental U.S. ($5.95, unlimited orders!). We also guarantee UPS 2nd Day (2 business days) and Next Day Air shipments arrive on time or the shipping cost is refunded. See shipping for more details.
Choosing Tennis Warehouse:We hope these services, combined with our product knowledge and experience, help secure your trust and confidence in letting Tennis Warehouse be your tennis equipment supplier. Thanks for visiting our web page. We welcome your feedback. If you have any questions or comments please feel free to call, write or e-mail.